eHarmony.com Dating Review - Online Dating Site Review

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Celebrities

One of the most famous celebrities on eHarmony is Lindsay Lohan.

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Company Profile

The founder of eHarmony.com is Dr. Neil Clark Warren. His research on what makes marriages succeed or fail is based on his 35 years of marriage counseling and studies of thousands of married couples.

eHarmony, based in Pasadena, California, is a privately-held company and shareholders include Technology Crossover Ventures, Sequoia Capital, and Fayez Sarofim & Co.

Contact Information:

Site Administrator
eHarmony, Inc.
P.O. Box 60157
Pasadena, CA 91116 USA

Email: customercare@eharmony.com

Customer Service phone number: 1-800-263-6133

eHarmony Headquarters
888 East Walnut Avenue
Pasadena, CA 91101

Phone: 626-795-4814
Fax: 626-585-4040

Chairman: Neil Clark Warren
Chief Executive Officer: Gregory L. (Greg) Waldorf
Chief Operating Officer: Greg Steiner

In 2007 they had 119 employees

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Statistics

• Since its start, eHarmony.com dating has had more than 20 million registered users across all 50 states and in 191 countries.
• On average, 236 eHarmony couples marry each day.
• 33% between 18 and 34 years, 44% between 35 and 49 years, and 23% are over 50 years
• 80% Caucasian, 10% African Americans, 4% Hispanic, 4% Asian, 2% Other
• 21% earn $0 to $30,000, 32% earn $30,001 to $60,000, 18% earn $60,001 to $100,000, and 30% earn more than $100,000
• 35% have no college, 47% college, and 18% graduate school
• Oldest person on eHarmony to find a spouse was 85 years old
• Youngest person on eHarmony to find a spouse was 22 years old
• As of 2008, about 15,000 people take the eHarmony questionnaire each day.

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Features

• eHarmony.com is America's #1 trusted relationship service.
• On eHarmony, you do not post a picture and a paragraph and then browse through the profiles of other singles - they do the matching for you. The matching is based on 29 different dimensions of personality that are predictors of long-term relationship success.
• Science and romance come together with in-depth personality questionnaires designed to match compatible personality traits most likely to result in chemistry.
• Their compatibility matching models are based on 35 years of clinical experience and rigorous scientific research into which characteristics between spouses are consistently associated with the most successful relationships.
• Guided Communication option allows you to choose five multiple-choice questions to l help you build rapport and break the ice.
• eHarmony isn't about dating - their goal is to help you find your soul mate.
• eHarmony currently operates in four countries: eHarmony United States, eHarmony Australia, eHarmony UK, and eHarmony Canada.
• Their blog is located here: www.eharmonylabs.com.
• Gift Memberships are available to purchase.
• eHarmony has become the Internet's fastest growing online dating service.
• eHarmony also operates eHarmony Labs, a relationship research facility, and publishes eHarmony Advice, a growing relationship advice site.

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Male/Female Ratio

35% males / 65% females

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Guarantee

If you are not 100% satisfied with your initial membership purchase, for any reason, you may close your account within the first seven days and receive a full refund.

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Relationship Types

• Married or separated people are not accepted.
• Gays are not accepted. As a result of a lawsuit, eHarmony.com created a separate dating site called Compatible Partners that is just for gays.

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Free Membership

• eHarmony.com is free to join - a subscription isn’t necessary until eHarmony recommends someone that you would like to get to know
• With the eHarmony free trial, you can receive matches before paying the membership fee, but you must join to see photographs.

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Sign-Up Process

• eHarmony's patented Compatibility Matching System narrows the field of singles from millions to a highly select group of compatible singles
• You fill out a very comprehensive relationship questionnaire, and eHarmony selects matches for you
• Their 258 in-depth profile question profile that helps determine compatibility takes approximately 60 minutes to complete.

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Paid Membership

As an eHarmony.com paying member, you can request communication with any of your matches. If a match agrees, then you are taken through the following process before you can openly email them:

• Multiple Choice Questions. You select five personality/character/relationship oriented multiple choice questions from a predetermined list that is presented to the other person to answer. They do the same in return.
• You submit your Must Haves and Must Have Nots list that shows your match the things that you "must have" in a partner (such as chemistry or loyalty) and things you "can't stand" in a partner (such as rude, racist, or couch potato).
• You submit three open-ended questions that the other person answers. You can select from a list of predetermined questions or write your own.
• You are now in open communication and can freely communicate with the other person.

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Cost

• 1 Month: $59.95
• 3 Months: $35.95 a month (total $110.85)
• 6 Months: $28.95 a month (total $173.70)
• 12 Months: $20.95 a month (total $251.40)

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Dating Available on Cell Phone

No information found

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Refund Policy

See their Terms and Conditions for details.

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Age Requirements

You must be at least 13 years old to use the eHarmony (or the age of majority in your jurisdiction, if it is older), and at least 18 years old to register for the services.

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Date Site Founded

The company was founded on August 22, 2000, by Dr. Neil Clark Warren, an evangelical Christian who practiced for years as a clinical psychologist.

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User Comments

• I’m so glad we didn’t give up…the investment of time and energy was so worth it. Even the disappointments were worthwhile, because they led us one step closer to finding each other. We complement each other in amazing ways even we can’t understand yet, and the transition to happily-married-life has been sweet. Suzanne
• I am looking forward to having Jason as my partner to love, laugh with, grow with, dream with, go on adventures with, build with, encourage -- and the list goes on and on. I was lucky I gave it a chance when I did. Tina
• What saved me was the fact that we already knew each other so well before we met. It was the time that we spent through our guided and open communication that gave me a second chance. Soon, I will be this amazing woman's husband... Grant
• I recommend eHarmony to all my single friends, but caution them to be completely honest about themselves and the person they are looking for. I especially tell them to hang in there. If I would have given up, I would never have met Roger, and now I can't imagine my life without him. Lynn

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Possible Negatives

• eHarmony.com does not publish their customer support phone number on their website.
• There is no way to adjust the age range you match with - they set what they think is acceptable.
• You can’t review eHarmony profiles and select matches yourself. Depending on your viewpoint, this may or may not be a negative.
• Both people on eHarmony.com must sign up to communicate.

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